New SMS alert for payments to FNPF members
15:54 Tue Dec 05, 2017
Report by: Ritika Pratap
The Fiji National Provident Fund will introduce SMS alert to notify members of the successful processing of payment for their withdrawal applications.
Chief Operating Officer, Jaoji Koroi says as part of the Fund’s Go Digital strategy, they are exploring all technology platforms to enhance accessibility and improve services.
Koroi says the new free service will ease the engagement process for members as they no longer have to follow up on their payment with the Fund.
To access the service, members will need to ensure their correct mobile phone number is registered when they put in their withdrawal application.
Once a member’s withdrawal application payment is processed, FNPF will send a text message.
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